Mercure Hoi An Royal Hotel

ex. Grand Royal Hoi An / Hoi An Pacific

321 Cua Dai Street, Hoi An, Vietnam, 51000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Mercure Hoi An Royal Hotel

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Situated near boutiques and a market, this comfortable 5-story hotel offers 96 rooms close to Assembly Hall of the Cantonese Chinese Congregation, Cua Dai Beach and The Sa Huynh Culture Museum. Built in 2003, the hotel is a combination of French architecture and contemporary facilities.

Mercure Hoi An Royal Hotel is set just a 10-minute walk to the beautiful sandy beach. The venue is 2 km away from the city center.

The hotel is situated near a temple and a museum.

The property enjoys convenient location within a 25-minute drive to Da Nang airport.

Rooms

Mercure Hoi An Royal Hotel has modern rooms fitted with TV with satellite channels, free wireless internet, climate control, a safe and a wardrobe. Most of the rooms offer a breathtaking view over the garden. They are equipped with coffee/tea makers, an electric kettle and a toaster.

Eat & Drink

Guests can have a buffet breakfast in the restaurant from 6:00 to 10:30. The large restaurant serves fresh meals. Cocktails and coffee are offered in the poolside bar. Guests can share a meal in Ong Bee lounge and La Vie en Rose, located about 100 meters away.

Services

The on-site bicycle and limousine rentals help to explore the area.

Relax

Mercure Hoi An Royal Hotel provides babysitting and a pool for children. Active guests will benefit from a gym and a fitness center available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2014.  Number of floors:   5.  Number of rooms:   96.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Gay friendly
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Cycling
  • Billiards/ Pool tables

Services

  • Paid airport shuttle
  • Paid beach shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Garden view
  • City view
  • Pool view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Rooftop terrace
  • Garden furniture
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Toilet

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 

How to reach hotel

hotel Mercure Hoi An Royal Hotel Hoi An location
Show big map »

Hotel Address:

321 Cua Dai Street, Hoi An, Vietnam, 51000

Get directions
City Center
  • Hoi An
    1.1 km
Airports
  • Da Nang (DAD)
    23.8 km
  • Chulai (VCL)
    65.2 km
Restaurants
  • Ong Bee lounge
    100 m
  • Solo (cuisine: Vietnamese)
    140 m
Beaches
  • Hoi An Ancient Town
    1.8 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2014
  • Number of floors:
    5
  • Number of rooms:
    96

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge

Rooms and availability

Mercure Hoi An Royal photos Room Standard Room
Standard Room
Bed type: Double bed or Twin beds or 2 Single beds or King-size bed
Size: 30 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Our spacious and comfortable Standard room blends tradition with modernity. It features flat screen TV, wooden floors and breathtaking views of the streets below.

Room facilities
    Mercure Hoi An Royal photos Room Superior Room
    Superior Room
    Bed type: Sleeping arrangements for 3 persons or Twin beds or 2 Single beds
    Size: 34 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Enjoy a good rest in our spacious Superior room, which features a small balcony for you to enjoy the sights and sounds of Hoi An.

    Room facilities
      Mercure Hoi An Royal photos Room Junior Suite
      Junior Suite
      Bed type: King-size bed or 1 Single bed or Double bed
      Size: 50 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Overlooking the swimming pool, our Junior Suite features a small sitting area. Perfect for longer staying guests or those looking for a more spacious accommodation.

      Room facilities

        How to reach hotel

        hotel Mercure Hoi An Royal Hotel Hoi An location
        Show big map »

        Hotel Address:

        321 Cua Dai Street, Hoi An, Vietnam, 51000

        Get directions
        City Center
        • Hoi An
          1.1 km
        Airports
        • Da Nang (DAD)
          23.8 km
        • Chulai (VCL)
          65.2 km
        Restaurants
        • Ong Bee lounge
          100 m
        • Solo (cuisine: Vietnamese)
          140 m
        Beaches
        • Hoi An Ancient Town
          1.8 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2014
        • Number of floors:
          5
        • Number of rooms:
          96

        Hotel Awards

        VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Vietnam

        Use Badge

        Mercure Hoi An Royal Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Popular areas

        • City Center - 1.0 km

        Convention centers

        • Hoi An Ancient Town - 1.5 km
        • Cua Dai Beach - 3.1 km
        • Thanh Ha Village - 4.3 km

        Shopping areas

        • Hoi An Historic Museum - 1.3 km
        • Museum of Trading Ceramics - 1.4 km
        • Museum of Folklore in Hoi An - 1.5 km

        Monuments and Landmarks

        • Assembly Hall of Chaozhou Chinese Congregation - 1.1 km
        • Assembly Hall of the Hainan Chinese Congregation - 1.2 km
        • Quan Cong Temple - 1.3 km
        • Assembly Hall of the Fujian Chinese Congregation - 1.4 km
        • Tan Ky Old House - 1.7 km
        • Assembly Hall of the Cantonese Chinese Congregation - 1.8 km
        • Japanese Covered Bridge - 1.9 km
        • Cam Pho Temple - 2.0 km
        • Chuc Thanh Pagoda - 2.4 km
        • Phuoc Lam Pagoda - 3.5 km
        • An Bang Beach - 3.7 km

        Local attractions

        • Museum of Trade Ceramics - 1.5 km
          80 Tran Phu St., Hoi An
        • Hoi An Ancient Town - 1.8 km
          Hoi An Ancient Town, Hoi An
        • Bao Tang Van Hoa Dan Gian Hoi An - 1.8 km
          33 Nguyen Thai Hoc & 62 Bach Dang, Hoi An
        • Hung Long Art Gallery - 1.8 km
          105 Nguyen Thai Hoc St, Hoi An
        • Quan Kong Temple - 1.8 km
          168 Tran Phu St., Hoi An

        Near the hotel

        • Museum of History and Culture - 1.3 km
          7 Nguyen Hue St, Hoi An

          Restaurants nearby

          • Ong Bee lounge - 100 m

            Address: 313 Nguyen Duy Hieu street
            Phone: +84 9 88 326 796

            73% likes this, based on 125 reviews
            Price Range: CAD 3 - CAD 11

          • Fish and Chip - 160 m

            Address: 470 Cua Dai st.,

            75% likes this, based on 11 reviews
            Cuisine: Vietnamese

          • U cafe - 400 m

            Address: Huyen Tran Cong Chua, near Tran Quang Khai
            Phone: (0)510 3501118

            85% likes this, based on 25 reviews
            Cuisine: Japanese

          • Solo - 140 m

            Address: 468 Cua Dai Street
            Phone: 0983454100

            78% likes this, based on 79 reviews
            Cuisine: Vietnamese

          • La Vie en Rose - 270 m

            Address: 317 Cua Dai Street

            74% likes this, based on 38 reviews
            Cuisine: Vietnamese

          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2014
          • Number of floors:
            5
          • Number of rooms:
            96

          Hotel Awards

          VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Vietnam

          Use Badge

          Hotels nearby
          Hoi An Ruby Villa
          2 stars
          0.1 km
          Joy Hoi An Homestay
          2 stars
          0.7 km
          Hai Au Hotel Hoi An
          2 stars
          0.8 km
          Cities nearby

          Mercure Hoi An Royal Reviews

          Guest reviews are submitted by our customers after their stay at Mercure Hoi An Royal

          Average guest rating

          7.6out of 10
          Fabulous
          Based on 72 reviews

          Rating by category:

          Service
          7.0
          Value
          10.0
          Location
          8.0

          Guest reviews

          • Older travelers
            9.6

            the location and facilities were first class, breakfast was well presented and the service in the restaurent first class

          • Single
            9.2

            The Hotel staff was great and the Spa is one of the best for a four star Hotel, Mia is the Best, I give her and her staff an A plus.

            My first room that was given me when I arrived had a musty smell. I told house keeping!!!!!. and staff and thay gave me a very nice room.

          • Group of friends
            7.4

            The staff's courtesy and friendliness. Excellent service, with a smile

            It was fairly cold at this time of year and the A/C in rooms would not go onto heat mode, good job we had warm clothes!

          • Older travelers
            6.2

            Odd bathroom arrangement with toilet located in shower cubicle.

          • Group of friends
            8.2

            The staff were all exceedingly friendly and always tried their best to satify our needs.

            The damaged pool table in the games room.

          • Family with children
            8.2

            Staff were very attentive and helpful. Combined the option of going to the beach with also seeing Hoian, The availabitly of bikes to use was fantastic

            The schedule foe the bus to town could have been a little more frequent

          • Older travelers
            9.6

            The friendly staff certainly made the experience and enjoyable one I would especially like to pass on a big thanks to the Hotel dining room supervisor Emily who was outstanding in every regard

          • Couple
            4.6

            Location was good, restaurants and shops close by.

            The staff was very pushy, but helpful whenever we needed something. However, we asked them to book train tickets for us and they charged us more than 150% of the official tourist price, that is already higher than the local price. They pushed us in taking a taxi from the hotel to the train station what we did not as the price was double of what we paid going by taxi arranged ourselves. They offer some day trips in the hotel, also for double or sometimes more than double the price you are offered at booking offices. The light in our bathroom and the aircon were not working properly. The hotel bar was already closed at 11pm on Friday evening and the gym was really too rundown to use it.

          • Couple
            4.2

            The hotel staff were rude and lazy, and most of them did not speak English well, if at all, especially those working in the restaurant. At several points during our stay, we were actually lied to by the staff. In addition, the wifi access around the hotel was patchy. The shuttle service was erratic. The noise from outside the hotel was very loud in the rooms, and the housekeeping staff made lots of noise in the mornings. The pool towels were filthy and had many huge holes in them. The hotel restaurant was overpriced.

          • Family with children
            8.8

            The staff at Hoi An pacific was exceptionel! Beach is realy nice.

          • Older travelers
            8.2

            From the minute you walk in you are made feel welcome by the wonderful staff....the bell boy , the reception girls and the staff all around the hotel.

            Unfortunately the rooftop is under renovation - apparently getting ready for the upcoming storm season....of course nothing of that on the internet when you book....

          • Couple
            8.8

            Hotel was very nice. It's located about a 20 minute walk from the old town, however the hotel provides a shuttle service which can be handy for when your feeling lazy. Free bikes also available. Rooms were very comfortable. But the best part of this hotel has to be it's private beach which is simply stunning.

            Prices are expensive for food, drink and laundrey services. However there are several cheap restaurants across the road which also provide a cheap laundry service. Also the shuttle bus timetable into town is a bit obscure. If you want to go into the old town in the evening you are only given the options of 5pm and 8pm.

          • Couple
            2.8

            The hotel was not too bad to stay , the breakfast was great nice food can't ask anything better than that

            I could not believe it , there was a rats running around our room, my wife have to leave the room at 3.30am on our last night , also the hotel is called a 4 star but it's like a 2 star for me I was very dissapointed over roll in the hotel

          • Single
            9.2

            I loved my villa room. It was huge with a separate seating area and overlooked the pool. I also enjoyed the well kept grounds and the front patio where you enjoy a cooling breeze, a good coffee, and watch the world go by.

          • Older travelers
            7.4

            The staff are very nice and the service very good.

          How to reach hotel

          hotel Mercure Hoi An Royal Hotel Hoi An location
          Show big map »

          Hotel Address:

          321 Cua Dai Street, Hoi An, Vietnam, 51000

          Get directions
          City Center
          • Hoi An
            1.1 km
          Airports
          • Da Nang (DAD)
            23.8 km
          • Chulai (VCL)
            65.2 km
          Restaurants
          • Ong Bee lounge
            100 m
          • Solo (cuisine: Vietnamese)
            140 m
          Beaches
          • Hoi An Ancient Town
            1.8 km
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2014
          • Number of floors:
            5
          • Number of rooms:
            96

          Hotel Awards

          VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Vietnam

          Use Badge