Mercure Hoi An Royal Hotel

ex. Grand Royal Hoi An / Hoi An Pacific

321 Cua Dai Street, Hoi An, Vietnam, 51000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Hoi An Royal Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Cycling

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

Mercure Hoi An Royal Hotel boasts central positioning at a close distance to Japanese Covered Bridge, Cua Dai Beach and Hoi An Ancient Town offering 96 rooms with a spectacular view over the garden. Founded in 2003, the hotel underwent a renovation in 2014.

The hotel is ideally located in the center of Cam Chau. The property is set within 2 km distance from the city center.

Mercure Hoi An Royal Hotel overlooks a river and provides quick access to a sandy beach.

Mercure Hoi An Royal Hotel is within a 25-minute drive to Da Nang airport.

Rooms

All spacious guestrooms come with a laptop-size safe, individual climate control, a minibar, a writing desk and IDD telephone along with standard décor. Some rooms feature views over the Thu Bon River and the Hoai River . All bathrooms are appointed with a shower, a hairdryer and terry bathrobes.

Eat & Drink

Every morning starts with an extensive buffet breakfast. The restaurant menu features authentic dishes. The luxury bar serves a selection of cocktails, tea and coffee.

Services

The hotel offers a designated smoking area, free parking and currency exchange as well as a meeting room, a business center and a photocopier for guests' comfort.

Relax

On-site spa facilities feature a hot tub, a sauna and a solarium.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2014.  Number of floors:   5.  Number of rooms:   96.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Cycling
  • Billiards/Pool tables
  • Fitness center

Services

  • Paid beach shuttle
  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Steam bath
  • Solarium
  • Jacuzzi
  • Massage
  • BBQ facilities
  • Garden area
  • Library
  • Reflex massage

Room view

  • Garden view
  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Hair dryer

Media

  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 35 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Mercure Hoi An Royal Hotel Hoi An location
Show big map »

Hotel Address:

321 Cua Dai Street, Hoi An, Vietnam, 51000

Get directions
City Center
  • Hoi An
    1.1 km
Airports
  • Da Nang (DAD)
    23.8 km
  • Chulai (VCL)
    65.2 km
Restaurants
  • Ong Bee lounge
    100 m
  • Solo (cuisine: Vietnamese)
    140 m
Beaches
  • Hoi An Ancient Town
    1.8 km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2014
  • Number of floors:
    5
  • Number of rooms:
    96

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge

Rooms and availability

Mercure Hoi An Royal Standard Room
Standard Room
Bed type: 2 Single beds or King-size bed or Double bed
Size: 30 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Our spacious and comfortable Standard room blends tradition with modernity. It features flat screen TV, wooden floors and breathtaking views of the streets below.

Room facilities
    Mercure Hoi An Royal Superior RoomMercure Hoi An Royal Superior RoomMercure Hoi An Royal Superior Room
    Superior Room
    Bed type: King-size bed or 2 Single beds or Double bed
    Size: 34 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Enjoy a good rest in our spacious Superior room, which features a small balcony for you to enjoy the sights and sounds of Hoi An.

    Room facilities
      Mercure Hoi An Royal Junior SuiteMercure Hoi An Royal Junior Suite
      Junior Suite
      Bed type: King-size bed or Double bed or 1 Super King-size bed
      Size: 50 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Overlooking the swimming pool, our Junior Suite features a small sitting area. Perfect for longer staying guests or those looking for a more spacious accommodation.

      Room facilities

        How to reach hotel

        hotel Mercure Hoi An Royal Hotel Hoi An location
        Show big map »

        Hotel Address:

        321 Cua Dai Street, Hoi An, Vietnam, 51000

        Get directions
        City Center
        • Hoi An
          1.1 km
        Airports
        • Da Nang (DAD)
          23.8 km
        • Chulai (VCL)
          65.2 km
        Restaurants
        • Ong Bee lounge
          100 m
        • Solo (cuisine: Vietnamese)
          140 m
        Beaches
        • Hoi An Ancient Town
          1.8 km
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  12 pm
        • Year renovated:
          2014
        • Number of floors:
          5
        • Number of rooms:
          96

        Hotel Awards

        VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Vietnam

        Use Badge

        Mercure Hoi An Royal Location

        Legend
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        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

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        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Popular areas

        • City Center - 1.0 km

        Local attractions

        • Museum of Trade Ceramics - 1.5 km
          80 Tran Phu St., Hoi An
        • Hoi An Ancient Town - 1.8 km
          Hoi An Ancient Town, Hoi An
        • Bao Tang Van Hoa Dan Gian Hoi An - 1.8 km
          33 Nguyen Thai Hoc & 62 Bach Dang, Hoi An
        • Hung Long Art Gallery - 1.8 km
          105 Nguyen Thai Hoc St, Hoi An
        • Quan Kong Temple - 1.8 km
          168 Tran Phu St., Hoi An

        Near the hotel

        • Museum of History and Culture - 1.3 km
          7 Nguyen Hue St, Hoi An

          Restaurants nearby

          • Ong Bee lounge - 100 m

            Address: 313 Nguyen Duy Hieu street
            Phone: +84 9 88 326 796

            73% likes this, based on 125 reviews
            Price Range: CAD 3 - CAD 11

          • Fish and Chip - 160 m

            Address: 470 Cua Dai st.,

            75% likes this, based on 11 reviews
            Cuisine: Vietnamese

          • U cafe - 400 m

            Address: Huyen Tran Cong Chua, near Tran Quang Khai
            Phone: (0)510 3501118

            85% likes this, based on 25 reviews
            Cuisine: Japanese

          • Solo - 140 m

            Address: 468 Cua Dai Street
            Phone: 0983454100

            78% likes this, based on 79 reviews
            Cuisine: Vietnamese

          • La Vie en Rose - 270 m

            Address: 317 Cua Dai Street

            74% likes this, based on 38 reviews
            Cuisine: Vietnamese

          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2014
          • Number of floors:
            5
          • Number of rooms:
            96

          Hotel Awards

          VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Vietnam

          Use Badge

          Hotels nearby
          Ruby Villa Hoi An
          2 stars
          0.1 km
          Hai Au Hotel Hoi An
          2 stars
          0.8 km
          Hoi An Tnt Villa
          3 stars
          2 km
          Cities nearby
          • Hue hotels - 104 km
          • Quy Nhon hotels - 127 km
          • Dong Hoi hotels - 127 km
          • Da Nang hotels - 24 km
          • Vinh hotels - 127 km
          • Quang Ngai hotels - 98 km
          • Pleiku hotels - 127 km
          • Tam Ky hotels - 38 km
          • Dong Ha hotels - 127 km
          • Khe Sanh hotels - 127 km

          Mercure Hoi An Royal Reviews

          Guest reviews are submitted by our customers after their stay at Mercure Hoi An Royal

          Average guest rating

          7.6out of 10
          Fabulous
          Based on 72 reviews

          Rating by category:

          Service
          7.0
          Value
          10.0
          Location
          8.0

          Individual guest reviews

          • Older travelers
            9.6

            the location and facilities were first class, breakfast was well presented and the service in the restaurent first class

          • Single
            9.2

            The Hotel staff was great and the Spa is one of the best for a four star Hotel, Mia is the Best, I give her and her staff an A plus.

            My first room that was given me when I arrived had a musty smell. I told house keeping!!!!!. and staff and thay gave me a very nice room.

          • Group of friends
            7.4

            The staff's courtesy and friendliness. Excellent service, with a smile

            It was fairly cold at this time of year and the A/C in rooms would not go onto heat mode, good job we had warm clothes!

          • Older travelers
            6.2

            Odd bathroom arrangement with toilet located in shower cubicle.

          • Group of friends
            8.2

            The staff were all exceedingly friendly and always tried their best to satify our needs.

            The damaged pool table in the games room.

          • Family with children
            8.2

            Staff were very attentive and helpful. Combined the option of going to the beach with also seeing Hoian, The availabitly of bikes to use was fantastic

            The schedule foe the bus to town could have been a little more frequent

          • Older travelers
            9.6

            The friendly staff certainly made the experience and enjoyable one I would especially like to pass on a big thanks to the Hotel dining room supervisor Emily who was outstanding in every regard

          • Couple
            4.6

            Location was good, restaurants and shops close by.

            The staff was very pushy, but helpful whenever we needed something. However, we asked them to book train tickets for us and they charged us more than 150% of the official tourist price, that is already higher than the local price. They pushed us in taking a taxi from the hotel to the train station what we did not as the price was double of what we paid going by taxi arranged ourselves. They offer some day trips in the hotel, also for double or sometimes more than double the price you are offered at booking offices. The light in our bathroom and the aircon were not working properly. The hotel bar was already closed at 11pm on Friday evening and the gym was really too rundown to use it.

          • Couple
            4.2

            The hotel staff were rude and lazy, and most of them did not speak English well, if at all, especially those working in the restaurant. At several points during our stay, we were actually lied to by the staff. In addition, the wifi access around the hotel was patchy. The shuttle service was erratic. The noise from outside the hotel was very loud in the rooms, and the housekeeping staff made lots of noise in the mornings. The pool towels were filthy and had many huge holes in them. The hotel restaurant was overpriced.

          • Family with children
            8.8

            The staff at Hoi An pacific was exceptionel! Beach is realy nice.

          • Older travelers
            8.2

            From the minute you walk in you are made feel welcome by the wonderful staff....the bell boy , the reception girls and the staff all around the hotel.

            Unfortunately the rooftop is under renovation - apparently getting ready for the upcoming storm season....of course nothing of that on the internet when you book....

          • Couple
            8.8

            Hotel was very nice. It's located about a 20 minute walk from the old town, however the hotel provides a shuttle service which can be handy for when your feeling lazy. Free bikes also available. Rooms were very comfortable. But the best part of this hotel has to be it's private beach which is simply stunning.

            Prices are expensive for food, drink and laundrey services. However there are several cheap restaurants across the road which also provide a cheap laundry service. Also the shuttle bus timetable into town is a bit obscure. If you want to go into the old town in the evening you are only given the options of 5pm and 8pm.

          • Couple
            2.8

            The hotel was not too bad to stay , the breakfast was great nice food can't ask anything better than that

            I could not believe it , there was a rats running around our room, my wife have to leave the room at 3.30am on our last night , also the hotel is called a 4 star but it's like a 2 star for me I was very dissapointed over roll in the hotel

          • Single
            9.2

            I loved my villa room. It was huge with a separate seating area and overlooked the pool. I also enjoyed the well kept grounds and the front patio where you enjoy a cooling breeze, a good coffee, and watch the world go by.

          • Older travelers
            7.4

            The staff are very nice and the service very good.

          How to reach hotel

          hotel Mercure Hoi An Royal Hotel Hoi An location
          Show big map »

          Hotel Address:

          321 Cua Dai Street, Hoi An, Vietnam, 51000

          Get directions
          City Center
          • Hoi An
            1.1 km
          Airports
          • Da Nang (DAD)
            23.8 km
          • Chulai (VCL)
            65.2 km
          Restaurants
          • Ong Bee lounge
            100 m
          • Solo (cuisine: Vietnamese)
            140 m
          Beaches
          • Hoi An Ancient Town
            1.8 km
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2014
          • Number of floors:
            5
          • Number of rooms:
            96

          Hotel Awards

          VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Vietnam

          Use Badge